At Wilbur Mexicana, we are committed to safeguarding the privacy of our customers and ensuring that any personal information you share with us is handled responsibly and securely. This Privacy Policy outlines how we collect, use, and protect your data when you visit our restaurant, use our website, or engage with our services.

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1. Information We Collect

We may collect personal information from customers in the following ways:

• When you place an order (in person, online, or via third-party delivery services)
• When you subscribe to our newsletter or promotional offers
• When you contact us via phone, email, or social media
• When you visit our website and interact with features such as reservations or inquiries

Types of information we may collect include:

• Name, email, phone number, and address (for reservations, orders, or inquiries)
• Payment details (processed securely through third-party payment processors)
• Website usage data (e.g., cookies, IP address, browser type)

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2. How We Use Your Information

The information we collect is used to enhance our services and improve your experience. This includes:

• Processing orders and reservations
• Sending promotional offers, special discounts, and event notifications (only if you opt-in)
• Responding to customer inquiries and feedback
• Improving our website functionality and customer experience

We do not sell, rent, or share your personal data with third parties, except when required by law or when using secure third-party services for order processing.

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3. Third-Party Services

Wilbur Mexicana may use third-party platforms for online orders, payment processing, and marketing purposes. These third parties have their own privacy policies governing how they handle your data. If you place an order through Uber Eats, DoorDash, or other delivery services, their privacy policies will apply to your transaction.

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4. Data Protection & Security

We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online transaction is 100% secure, and we encourage customers to take precautions when sharing personal information.

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5. Your Privacy Rights

You have the right to:

• Request access to the personal information we hold about you
• Request corrections or updates to your information
• Opt out of promotional communications at any time

To make a request regarding your data, please contact us using the information below.

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6. Contact Information

📍 Wilbur Mexicana Toronto
Address: 552 King Street West, Toronto, ON M5V 1M3
📞 Phone: (416) 792-1878
📲 Social Media:

• Instagram: @wilburmexicana
• Facebook: Wilbur Mexicana

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7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we encourage customers to review this policy from time to time.

By dining at Wilbur Mexicana, using our website, or placing an order, you acknowledge and agree to this Privacy Policy. If you have any questions or concerns, please contact us directly.

 

Thank you for choosing Wilbur Mexicana – we appreciate your trust and look forward to serving you!