Terms Of Service
Welcome to Wilbur Mexicana Toronto, where we bring the bold flavors of Mexican street food to the heart of the city. By dining with us, using our services, or placing an order, you agree to the following Terms of Service that govern your experience at our restaurant.
1. General Terms
Wilbur Mexicana is committed to providing high-quality food and excellent customer service. We reserve the right to modify our menu, pricing, policies, and operating hours at any time without prior notice.
2. Operating Hours & Availability
- Our restaurant is open daily from 11:30 AM to 9:30 PM. However, hours may vary due to special events, holidays, or unforeseen circumstances.
- Customers are encouraged to check our official website or social media channels for any updates regarding closures or modified hours.
📍 Address:
552 King Street West, Toronto, ON M5V 1M3
📞 Phone:
(416) 792-1878
3. Reservations & Ordering Policy
- Wilbur Mexicana operates primarily on a first-come, first-served basis, and we do not take reservations for small parties.
- Large group bookings may require advance notice and are subject to availability.
- Customers can place takeout orders in person or through our third-party delivery partners.
4. Payment & Pricing
- All menu prices are listed in Canadian Dollars (CAD) and include applicable taxes unless stated otherwise.
- We accept cash, debit cards, and major credit cards.
- Prices are subject to change without prior notice due to market conditions and ingredient availability.
5. Refunds & Cancellations
- Due to the nature of freshly prepared food, all sales are final, and we do not offer refunds or exchanges unless there is a quality issue with the order.
- If there is a mistake with your order, please notify our staff immediately so we can resolve the issue.
6. Dine-In & Conduct Policy
- We strive to maintain a welcoming and respectful environment for all guests. Any disruptive, aggressive, or inappropriate behavior will not be tolerated.
- Outside food and drinks are not permitted within the restaurant.
- Customers are responsible for their belongings while dining at Wilbur Mexicana. We are not liable for lost or stolen items.
7. Food Allergies & Dietary Information
- While we take precautions to accommodate dietary needs, we cannot guarantee an allergen-free environment as our kitchen handles ingredients such as nuts, dairy, gluten, and seafood.
- Customers with severe allergies should inform our staff before placing an order.
8. Third-Party Services
- Wilbur Mexicana may partner with third-party food delivery services. If you place an order through a third-party platform (e.g., Uber Eats, DoorDash), their terms and conditions will apply to your transaction.
- We are not responsible for order delays, missing items, or refunds related to third-party delivery services.
9. Privacy & Security
- Any personal information provided to Wilbur Mexicana (e.g., for online orders or marketing promotions) is handled with care and will not be shared with unauthorized third parties.
- For more details, please review our Privacy Policy or contact us directly.
10. Limitation of Liability
Wilbur Mexicana is not liable for any direct, indirect, incidental, or consequential damages arising from:
- The consumption of our food or drinks
- Any interruptions in service due to unforeseen circumstances
- The use of third-party services (e.g., delivery platforms)
11. Contact Information
For any questions, concerns, or feedback, feel free to reach out to us:
📍 Address:
Wilbur Mexicana
552 King Street West, Toronto, ON M5V 1M3
📞 Phone:
(416) 792-1878
🌐 Website:
https://wilburmexicana.shop
📲 Follow us on social media:
- Instagram: @wilburmexicana
- Facebook: Wilbur Mexicana
By dining at Wilbur Mexicana Toronto, you acknowledge and agree to these Terms of Service. We reserve the right to update these terms at any time, and customers are encouraged to review them periodically.
We appreciate your support and look forward to serving you delicious Mexican street food!